TRAVEL ALERT: Volcanic Activity - Mount Agung, Bali

Volcanic activity at Mount Agung, Bali is increasing and evacuation zones have been extended. If you are considering purchasing a policy it is important to note that there will no longer be cover for any claims arising from any related volcanic activity, including volcanic ash cloud events, as it is no longer considered unforeseen. If you already hold a policy please contact us to discuss what cover may apply based on the date you purchased your policy. (This alert was last updated at 4.05pm on 25 Sep 2017) Read more

My Essential Pre-Trip To-Do List

In my early twenties I was invincible. When I travelled I was care-free and on occasion, don’t tell my mother, insurance free. These days, I wouldn’t jump on a domestic flight without insurance. Working in the travel insurance industry, I’ve had the benefit of learning not only from my own experienc... Read more

Best ski resorts for families

Skiing is a holiday experience like no other, especially for kids. If you’re planning a family get-away to the slopes this year, the following line-up of ski resorts will help you choose the perfect destination, whether you’re travelling on a budget, or looking to splurge on the holiday of a lifetim... Read more

Travel Advice Your insurance and the new device ban on flights

On March 21st US authorities announced that those flying into the USA from certain Middle Eastern destinations will not be allowed to carry large electronic devices, such as laptops or tablets, with them on their flight. Just under a week ago, UK authorities announced that they will follow suit. If ... Read more

Making wishes come true

With two active kids and a job to boot - most people would think that Michelle Krueger is too busy to worry about other people.  They could not be more wrong! Michelle spends her spare time helping fulfil the wishes of sick Australian kids and teens. For this dedicated Make-a-Wish volunteer even ho... Read more

Travel Hero Jackie Scott Acceptance Speech

Mickey Rourke thanked his dog, Justin Bieber thanked the ‘haters’ and Sarah Jessica Parker thanked the whole of New York but who cares … it’s time to answer the question on everybody’s lips – who is Australia and New Zealand’s Travel Hero Jackie Scott going to thank? Watch her acceptance speech bel... Read more

Meet Australia and New Zealands Travel Hero

Australia and New Zealand’s Travel Hero is… JACKIE SCOTT Jackie’s cause, The Sandra Jones Centre, will receive a $5,000 donation from Columbus Direct. In recognition of her amazing work Jackie will also receive $500 personal spending money.  WHO IS JACKIE SCOTT? In 2015 Jackie travelled around sou... Read more

These amazing adventures changed our Travel Heroes' Worlds

Be it Odysseus, Huckleberry Finn or Harry Potter– as long as Human’s can remember we have been reading, sharing and enjoying stories about epic heroes and amazing adventures. For some people reading about a grand adventure is not enough. They pack their bags, lace up their shoes and head out into t... Read more

Meet 10 travellers who change the world

Summer is here and people all over Australia and New Zealand are making holiday plans. There are plenty of great holiday ideas to choose from: relax, stay with your family, stay in an exotic location as far from your family as possible, catch up on your spring cleaning, read a book, change the worl... Read more

5 essential rules from Travel Heroes mentors

Bruce Wayne had Alfred, Tony Stark had J.A.R.V.I.S and Luke Skywalker had Yoda. If you are going to be a great hero, then you need advice from great mentors.  We asked travel volunteering and adventure fundraising experts to share their essential advice for Travel Heroes. Here are the results...   ... Read more


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