TRAVEL ALERT: Volcanic Activity - Mount Agung, Bali

Volcanic activity at Mount Agung, Bali is increasing and evacuation zones have been extended. If you are considering purchasing a policy it is important to note that there will no longer be cover for any claims arising from any related volcanic activity, including volcanic ash cloud events, as it is no longer considered unforeseen. If you already hold a policy please contact us to discuss what cover may apply based on the date you purchased your policy. (This alert was last updated at 4.05pm on 25 Sep 2017) Read more

My Essential Pre-Trip To-Do List

In my early twenties I was invincible. When I travelled I was care-free and on occasion, don’t tell my mother, insurance free. These days, I wouldn’t jump on a domestic flight without insurance. Working in the travel insurance industry, I’ve had the benefit of learning not only from my own experienc... Read more

Best ski resorts for families

Skiing is a holiday experience like no other, especially for kids. If you’re planning a family get-away to the slopes this year, the following line-up of ski resorts will help you choose the perfect destination, whether you’re travelling on a budget, or looking to splurge on the holiday of a lifetim... Read more

Travel Advice Your insurance and the new device ban on flights

On March 21st US authorities announced that those flying into the USA from certain Middle Eastern destinations will not be allowed to carry large electronic devices, such as laptops or tablets, with them on their flight. Just under a week ago, UK authorities announced that they will follow suit. If ... Read more

Travel Hero Jackie Scott Acceptance Speech

Mickey Rourke thanked his dog, Justin Bieber thanked the ‘haters’ and Sarah Jessica Parker thanked the whole of New York but who cares … it’s time to answer the question on everybody’s lips – who is Australia and New Zealand’s Travel Hero Jackie Scott going to thank? Watch her acceptance speech bel... Read more

Competition: Travel Heroes

We believe that kindness and going the extra mile should be rewarded - so we’re looking for Travel Heroes who use travel to change the world. We’re talking about people who use their holiday time to do something really special - such as running a marathon or climbing a mountain for charity. People w... Read more

Fathers Day Gadgets for Travelling Dads

Father’s Day is less than 2 weeks away! Children everywhere are heading to the store in search of socks, scorched almonds and 3 pack boxer briefs. Maybe this year it’s time to give dad something a bit different - something practical and exciting to show you’re thinking of him.   If your Dad loves to... Read more

Travel advice: Your insurance and the Istanbul airport attack

Wednesday’s attacks at Istanbul’s Ataturk airport have disrupted travel to and within Turkey. If you’re in Istanbul and you want to know how your travel insurance can help you, we’ve answered some FAQs below. For more information, please call our customer service team: Australia: 1300 669 999 New Ze... Read more

The fashion hack that's key to flying in comfort and style

We get it. The words ‘looking good’ and ‘long-haul flights’ aren’t normally used in the same sentence. But we’ve got some good news for you: Being well dressed on a plane – and feeling comfortable at the same time – IS possible. We’ve asked the style experts at Kent & Lime to share the key to be... Read more

Travel Moments Competition Winners Announced

After five weeks, nearly 100 entries and lots of wonderful comments, our Travel Moments Competition has ended. And what a wild ride it’s been. We’ve had entries from all over the world, and we’ve been lucky enough to see your most memorable holiday snaps. From leaping into rock pools to relaxing in ... Read more


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