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Your guide to travel insurance and pre-existing medical conditions

Buying travel insurance for a pre-existing medical condition can seem daunting; what needs to be disclosed? What if you’ve been free from a disease for a certain number of years? Do conditions like asthma need to be declared? We listen to you when you come to us with questions, so here are some of ... Read more

TRAVEL ALERT: Volcanic Activity - Mount Agung, Bali

On 22 September 2017, the National Disaster Management Authority for Indonesia raised the volcanic alert level for the Mount Agung volcano in north east Bali to level 4, the highest level, indicating that an eruption is imminent. This page provides an overview of how the events may affect your trave... Read more

ALERT: Protests in Hong Kong

The Department of Foreign Affairs and Trade (DFAT) is warning travellers about continuing protests in several locations across Hong Kong. This includes rail stations and the Hong Kong International Airport. These protests pose an extra risk to travellers and have the potential to disrupt travel plan... Read more

ALERT: Global Coronavirus Outbreak

The current outbreak of novel coronavirus (2019-nCoV) was first reported from Wuhan, China, on 31st December 2019. This outbreak has since been reported widely in the media and by authorities such as the World Health Organisation (WHO), and it continues to make headlines around the world.  The deta... Read more