ALERT: Global Coronavirus Outbreak

The current outbreak of novel coronavirus (2019-nCoV) was first reported from Wuhan, China, on 31st December 2019. This outbreak has since been reported widely in the media and by authorities such as the World Health Organisation (WHO), and it continues to make headlines around the world.  The detail below is provided as a guide to cover eligibility in respect of Columbus Direct policies (for Australian residents) and the novel coronavirus outbreak. Cover under each policy will be dependent on a number of things including the date the policy was purchased (or trip was booked, whichever is the... Read more

ALERT: Protests in Hong Kong

The Department of Foreign Affairs and Trade (DFAT) is warning travellers about continuing protests in several locations across Hong Kong. This includes rail stations and the Hong Kong International Airport. These protests pose an extra risk to travellers and have the potential to disrupt travel plan... Read more

Smart Traveller or prone to #HolidayFails – which one are you?

Do you have a fairly decent understanding of travel insurance? Then you’re ahead of the pack. Recent studies have found that many travellers are lacking basic knowledge when it comes to travel insurance. Here’s some examples: If you already know the importance of insuring each trip, then you’re ahe... Read more

Travel Insurance 101

If you’ve been following the adventures of Jess, Sid, Soph, Will and Dave in Student Edge & Columbus Direct's #HolidayFails series, then you know exactly how wrong an innocent little holiday can go. So should you lock yourself in your bedroom and never travel more than 20km from your home eve... Read more

TRAVEL ALERT: Volcanic Activity - Mount Agung, Bali

On 22 September 2017, the National Disaster Management Authority for Indonesia raised the volcanic alert level for the Mount Agung volcano in north east Bali to level 4, the highest level, indicating that an eruption is imminent. This page provides an overview of how the events may affect your trave... Read more

My Essential Pre-Trip To-Do List

In my early twenties I was invincible. When I travelled I was care-free and on occasion, don’t tell my mother, insurance free. These days, I wouldn’t jump on a domestic flight without insurance. Working in the travel insurance industry, I’ve had the benefit of learning not only from my own experien... Read more

Best ski resorts for families

Skiing is a holiday experience like no other, especially for kids. If you’re planning a family get-away to the slopes this year, the following line-up of ski resorts will help you choose the perfect destination, whether you’re travelling on a budget, or looking to splurge on the holiday of a lifetim... Read more

Travel Advice Your insurance and the new device ban on flights

On March 21st US authorities announced that those flying into the USA from certain Middle Eastern destinations will not be allowed to carry large electronic devices, such as laptops or tablets, with them on their flight. Just under a week ago, UK authorities announced that they will follow suit. If... Read more

Travel Hero Jackie Scott Acceptance Speech

Mickey Rourke thanked his dog, Justin Bieber thanked the ‘haters’ and Sarah Jessica Parker thanked the whole of New York but who cares … it’s time to answer the question on everybody’s lips – who is Australia and New Zealand’s Travel Hero Jackie Scott going to thank? Watch her acceptance speech b... Read more

Competition: Travel Heroes

We believe that kindness and going the extra mile should be rewarded - so we’re looking for Travel Heroes who use travel to change the world. We’re talking about people who use their holiday time to do something really special - such as running a marathon or climbing a mountain for charity. People ... Read more


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